The link between Workplace Culture and Employee Engagement

Workplace culture plays a vital role in shaping employee engagement within an organization. A positive workplace culture fosters a sense of belonging, teamwork, and shared values among employees, which can lead to higher levels of engagement and productivity. When employees feel supported, valued, and respected in their work environment, they are more likely to be motivated to perform at their best. 

View workplace culture as the personality of the company.  Culture is shaped by different factors, including the company’s mission, objectives, expectations, and the leadership style of its executives. It’s reflected in the way decisions are made, how communication flows, the level of autonomy or structure in job roles, and in the recognition and reward systems in place. 

Organizations that prioritize building a strong workplace culture often see lower turnover rates, higher job satisfaction levels, and increased employee loyalty. By creating a culture that promotes open communication, collaboration, and recognition of employee contributions, companies can cultivate a positive work environment where employees feel empowered to excel. 

In today’s dynamic work environment, cultivating a strong and positive workplace culture is crucial for the sustainability and success of any organization. It requires intentional effort and commitment from all levels of the organization, especially from leadership, to establish and reinforce the values and behaviors that contribute to a healthy and productive work environment. As the business world evolves, so too does the concept of workplace culture, adapting to new norms, technologies, and expectations from the workforce. 

In order to enhance employee engagement through workplace culture, it is important for organizations to listen to their employees, address their needs and concerns, and provide opportunities for growth and development. By investing in creating a positive and inclusive workplace culture, companies can not only boost employee engagement but also drive overall success and performance.



 

Measuring Employee Engagement

Measuring employee engagement is essential because it provides valuable insights into the overall health of the workplace. When employees are engaged, they are more productive, motivated, and loyal. This can lead to higher levels of job satisfaction, lower turnover rates, and increased profitability for the company. There are various ways to measure employee engagement, including surveys, feedback sessions, and performance evaluations. By understanding and improving employee engagement, organizations can create a positive and thriving work environment for their employees, ultimately leading to greater success for everyone involved.

Improving employee engagement in the face of negative feedback can be challenging, but it is possible with the right approach. One effective strategy is to focus on open communication and active listening. Encourage employees to share their thoughts and feelings, and make sure they feel heard and valued. Providing opportunities for professional development and growth can also help boost morale and engagement. Additionally, recognizing and celebrating small wins can go a long way in motivating employees and fostering a positive work environment. Remember, a supportive and understanding approach can help turn negative feedback into opportunities for growth and improvement.

Demonstrating a commitment to change shows your employees that their feedback is valued and taken seriously. This can lead to increased employee engagement and motivation, as they feel heard and respected in the workplace.

Being committed to change allows for the implementation of necessary improvements based on the feedback received. By actively listening to your employees’ suggestions and concerns, you can identify areas for growth and development within the organization. This can ultimately lead to a more positive work environment and increased productivity among your team members.

Showing a commitment to change sets a positive example for your employees. It encourages a culture of continuous improvement and adaptability within the organization, fostering innovation and creativity among your workforce.

In conclusion, being committed to change when conducting employee surveys and feedback sessions is essential for fostering a culture of openness, collaboration, and growth within the workplace. By prioritizing feedback and actively working towards positive change, you can create a more inclusive and dynamic work environment for your team.

 

Can we measure Workplace Culture?

 

Building a positive workplace culture and ensuring high levels of employee engagement are crucial for the success of any organization, particularly with the influx of younger generations joining the workforce.

Employee engagement and workplace culture are intangible assets that directly influence productivity, retention, and overall employee satisfaction. While these concepts might seem abstract at first glance, there are ways to measure and assess workplace culture to ensure it is conducive to high engagement levels.

Measuring workplace culture often involves qualitative and quantitative approaches. Surveys and questionnaires are among the most common tools used to gauge employee perceptions, values, and attitudes towards their work environment. These can include questions about job satisfaction, alignment with company values, and the effectiveness of communication and leadership within the organization. By analyzing these responses, leaders can identify areas of strength and opportunities for improvement in their culture.

Another approach is through direct observation and feedback mechanisms such as suggestion boxes (old school actual boxes placed in various locations or an anonymous digital variety), one-on-one meetings, and focus groups. These methods allow for a deeper understanding of the day-to-day experiences of employees and can uncover insights that surveys might miss. Additionally, key performance indicators (KPIs) such as employee turnover rates, absenteeism, and productivity metrics can offer tangible evidence of the impact of workplace culture on employee engagement. By combining these different methodologies, organizations can develop a comprehensive picture of their workplace culture and take informed steps toward fostering an environment that promotes high levels of employee engagement.

By prioritizing employee engagement and cultivating a positive workplace culture, organizations can enhance productivity, retention rates, and overall success in today’s competitive business landscape. Collaborating with an HR professional to provide support in implementing measurement strategies and facilitate direct feedback methods can assist in collecting valuable insights.

 

HR and Performance Management: A Winning Duo!

Human resources and performance management are integral parts of any organization’s success.  Human resources is responsible for the overall management of employees, including recruitment, training, and development. Performance management, on the other hand, focuses on setting clear expectations, providing feedback, and evaluating employee performance to ensure alignment with organizational goals.

When these two functions work together seamlessly, they create a powerful synergy that drives employee engagement, productivity, and retention. Human resources plays a crucial role in supporting performance management by providing the necessary tools, processes, and policies to help managers effectively evaluate and develop their teams. By aligning HR initiatives with performance management strategies, organizations can foster a culture of continuous improvement and accountability, leading to better overall performance and business outcomes.

Performance management plays a crucial role in driving employee engagement within an organization. By setting clear expectations, providing regular feedback, and recognizing achievements, performance management helps employees understand their role within the company and how their efforts contribute to its success. When employees feel valued and appreciated for their work, they are more likely to be engaged and motivated to perform at their best.

Moreover, performance management allows for meaningful conversations between managers and employees about goals, development opportunities, and career progression. This open communication fosters trust and transparency, leading to a stronger relationship between employees and their supervisors. When employees see that their managers are invested in their growth and development, they are more likely to be engaged and committed to their work.

Ultimately, an effective performance management process can increase employee satisfaction, productivity, and retention rates. By focusing on continuous improvement and development, organizations can create a positive work environment where employees feel empowered to succeed and contribute their best efforts.

Performance Chats – feeling the jitters yet?

Performance conversations are a crucial aspect of effective management and leadership. They should be ongoing and not just reserved for when an employee is struggling with poor performance.  Even your top performers can benefit from regular feedback and guidance to continue excelling in their roles. By having consistent performance conversations, you can create a culture of open communication and continuous improvement within your team.

Before addressing poor performance, it is essential to pinpoint the problem and compile your observations. Engage in a conversation with the employee to gain a deeper understanding. Is it purely a performance-related matter, or could there be external factors influencing the employee?  Consider personal or medical issues, or workplace situations that may not be apparent to you. These discussions cover different aspects, and having the guidance and support of an HR professional can be beneficial.

When conducting performance conversations, it’s important to approach them with a growth mindset.  Focus on providing constructive feedback, setting clear expectations, and offering support and resources to help employees succeed. These conversations should be two-way dialogues where both parties can share their perspectives, discuss goals and development opportunities, and collaborate on ways to enhance performance and progress within the organization.

By making performance conversations a regular part of your management routine, you can not only address any performance issues promptly but also recognize and reward achievements, motivate your team members, and foster a positive and productive work environment where everyone feels valued and supported in their professional growth.

Could outdated policies, benefits and perks be potentially limiting your talent pool during recruitment?

According to a Glassdoor blog -“Gen Z is expected to overtake the Baby Boomers in the full-time workforce by early 2024”.  How can you elevate your organization during talent recruitment? Gen Z prioritizes various aspects in the workplace, and not meeting these expectations might limit your talent pool significantly.

To attract a larger talent pool, organizations can implement several strategies to increase their appeal to potential Gen Z candidates. Firstly, improving the visibility of the company through strong branding and a positive online presence can attract more applicants. Utilizing social media platforms, showcasing company culture, and highlighting employee testimonials can help create a compelling image for job seekers.

Secondly, offering competitive benefits and perks can make the organization more attractive to potential employees. This could include flexible work arrangements, professional development opportunities, wellness programs, and attractive compensation packages. Providing a work environment that prioritizes work-life balance and employee well-being can set the organization apart from competitors.

Hybrid work is here to stay, but if your company wants to encourage more in-person work, think about offering incentives to employees who choose to work in the office instead of mandating a return to the office. Have you thought about implementing a “face-to-face” mentoring program? Engage in a discussion with your team to find out what would motivate them to come back to the office.

Lastly, creating a diverse and inclusive workplace culture can also attract a wider range of candidates. Emphasizing diversity in recruitment efforts, fostering a supportive and inclusive work environment, and promoting equality and respect can help attract top talent from different backgrounds. By implementing these strategies, organizations can enhance their reputation as an employer of choice and attract a larger talent pool.

If you require support reviewing your current policies, benefits, or perks, or if you are unsure about attracting a broad talent pool during recruitment, it might be beneficial to seek guidance from an HR Consultant.

What the heck is “Talent Management” & why is it vital for your business in 2023?

“Great companies don’t hire skilled people and motivate them; they hire already motivated people and inspire them.”
Simon Sinek

So… what exactly is talent management? Talent management is the full scope of HR processes to attract, onboard, develop, motivate, and retain high-performing employees.  Sounds easy? Right? 

While it is important to create a competitive workforce by recruiting candidates with highly desirable skill sets, you will retain that workforce by investing in continuous learning and skills development, as well as, managing and optimizing performance.  Talent Management is about nurturing the talent that you have on your team and ensuring that “new employees” that join your team are set up for success right from day one.  

In larger organizations who have a person or department specifically trained and assigned to Human Resources functions and duties – it would be the responsibility of the HR team to lead talent management efforts.  But … what happens in an organization without a dedicated HR team?  Who leads the talent management efforts?  Talent management is a process that must be consistently applied – therefore, it is essential that someone leads this process and it is not left up to individual managers who are potentially untrained and unable to dedicate the time required to manage the whole process.  Talent management is a collaborative process that involves managers and supervisors but should ideally have an individual with some HR experience leading the process.

Talent management helps your organization attract top talent, improves employee engagement, productivity and retention.  Investing in talent & utilizing employees where their skills and interests are supported you will notice an increase in motivation, engagement and ultimately retention. Regular reviewing and adapting talent management strategies ensures employees have the skills and knowledge needed to remain effective in their roles and gain any skills required to move to future desired roles within the organization.  There is no one size fits all talent management strategy – what works well for one organization may not work for you.  

Talent management is an essential part of the HR function, even for smaller organizations.  Your employees are your greatest asset, and it’s up to you to keep them motivated, provide development opportunities and show them exactly where they fit into the future of your organization.  

Continue following our Blog in the coming weeks as we break down & further explain some of the critical steps in creating a talent management strategy for your organization.

 

Does this seem insurmountable for you as a small business?  This is where HR support for your business and your management team can help.  Engaging with an Independent HR Consultant can alleviate the stress of the unknown.  We work with many companies that are in the same boat as you – we use our knowledge and expertise to help you define and elevate your Human Resources strategies and goals.
Need some help setting up an HR strategy for 2023?  
Give us a call 204-451-0111.


Recruitment & Selection – What’s trending in 2023

Looking back over the last few years we have come up against a global pandemic, a shift to remote work and what some industry experts have called “the great resignation”.  What can we expect next? 

Economic uncertainty, inflation and potentially a recession are top of mind as we begin to dig into 2023.  How should these be considered in your recruitment strategy?

We have started to see the pandemic take a backseat and businesses are facing higher than expected turnover and recruitment challenges.  When you factor in the rising cost of living, it makes sense that there will be a corresponding demand for higher wages and more meaningful benefits.

What to expect in 2023?  Recruitment will require businesses to become proactive instead of reactive.  As a business, there will be a call to create and execute some key strategies to locate talent before you have a demand to fill a position.  It will create an advantage for you to look at recruitment in much the same way as you look at attracting customers/clients to your business.  

Some key ways to achieve this:

  • Competitive compensation and benefits
  • Utilizing the power of Social Media
  • Increasing Employee Retention efforts
  • Employing Hybrid work models
  • Creating a great Candidate Experience when recruiting
  • Consider using “Contingent Workers” to supplement your workforce
  • Adapting to the “generational shift” in the workforce

The future means change!  Make sure that you have what it takes to rise to the challenges that will come in 2023.  The key is to strategically come up with a plan for your business – it is no longer reasonable to wait until you have vacancies to start looking for candidates.  Candidates are continually “shopping” for their next employer – if you are not advertising – you are viewed as “unknown” and won’t be attractive to candidates the next time you post a vacancy! 

Does this seem insurmountable for you as a small business?  This is where HR support for your business and your management team can help.  Engaging with an Independent HR Consultant can alleviate the stress of the unknown.  We work with many companies that are in the same boat as you – we use our knowledge and experience to help you define and elevate your Human Resources strategies and goals.  

Hiring Independent Consultants is an advantage for small businesses when full time/on staff support is not required.  Reach out and chat with us and see how we can support your business in creating and executing a Recruitment and Retention strategy for 2023.



Impacting Engagement using Employee Surveys

“When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.” – Simon Sinek

 

Employees want to feel like their contributions count and that their opinions and voices are heard.  When employees don’t feel like their contributions count, they’ll seek out an environment where they do. Turnover is expensive so how can you make sure that your people feel like their voice is heard and concerns are addressed?  Research shows most employees appreciate a commitment to frequent communication. Collecting feedback from your team shows them that you’re listening. When done correctly – Employee Engagement Surveys are one of the best opportunities for employees to share their honest feedback and opinions.

Many businesses conduct customer surveys as a way to improve their business – the same should be applied to your employees.  Business success and employee satisfaction are directly related. Engaged employees are more motivated and productive – they take pride in what they are doing. 

Employee Surveys can have a positive impact on:

  • Improving your business
  • Increasing Employee Engagement
  • Boosting Employee Retention
  • Promoting a positive work environment 

Whether conducting Annual Employee Surveys or regular Employee Pulse surveys it is important to show your employees that the effort that they put into answering the surveys is appreciated and that the information gathered through the surveys is looked at and acted upon.  Just sending out one survey is not going to give you valuable results.  It’s about creating a “Survey” process so your employees can easily see that you are interested in creating a feedback culture that uses surveys as one of the tools and that you act upon the feedback to motivate employees and create a more positive work environment.  By surveying employees and acting on the feedback given – you can specifically address areas of dissatisfaction for your employees.  Benchmarking this data will allow you to track your progress in these areas that require improvement.

Transparency plays a huge role in this process.  Sharing the survey results is extremely important – the good and the bad along with your action plan/timeline for acting on the results.  Don’t just talk about the survey at “Survey Time” – talk about it periodically and discuss the action plan and what your business/management team has been doing to move the plan forward.    

Engagement surveys have the ability to provide the context your business needs to identify concerns, create an action plan and drive meaningful change within your business.  Collecting and tracking survey results will allow you to benchmark your data over time and identify opportunities for improvement and measure the impact of any of your actions taken. 


Employee Onboarding

You never get a second chance to make a good first impression.   

 -Will Rogers-

Onboarding…Orientation >> potato…potatoh right?  WRONG!

Onboarding and Orientation are often confused as the same process.  Orientation is an important part of the Onboarding process for the completion of paperwork, introducing the new hire to other employees, office facilities, policies ect – but – Onboarding is the overarching comprehensive process involving management and other employees and can last anywhere from 1 month – 12 months. 

Employee Onboarding is the process of welcoming new hires, familiarizing them with your company culture, and helping them acquire the necessary knowledge, skills and behaviours to succeed in your company and their new role.  Attracting and retaining the right people starts with a well planned and executed Onboarding process.

Onboarding is not one-size-fits-all, although there are common steps to follow:

    • Pre-Boarding – Onboarding starts before your employees do.  This stage includes tasks that should be completed prior to new hire start date, such as Welcome Package, HR & IT set ups, office space setup ect
    • Orientation – primarily the HR paperwork part of onboarding.  Going through the Employee Handbook and policies, Company values and mission statement.  I would suggest breaking this phase into several smaller tasks.  Going through everything HR in one sitting is too daunting and basically isn’t usually retained well  
    • Formal mentor/buddy system – set up a formal mentoring situation for the new employee.  Ensure that the mentor understands their role.
    • Follow up – specific times set up for follow up & assessments.  A general guide for follow up is at the end of the 1st day, end of the 1st week and then 30/60/90 days.  Ensure follow up is documented and completed on time.

Onboarding contributes directly to:

    • Employee Socialization 
    • Job Satisfaction
    • Commitment to the company
    • Employee Engagement
    • Employee Retention 

“Remember Onboarding is not a “one day; HR only” event.”